Question 1

How quickly can you fix my cable issues?

Accepted Answer

In most cases, we can fix cable issues the same day you call. Our technicians carry common cable sizes on their trucks, allowing for immediate repairs. For standard residential garage door cables, expect the repair to take 30-60 minutes once our technician arrives. Emergency cable repairs are available 24/7—call us anytime and we'll dispatch a technician immediately.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Garage door cables can fail for several reasons. The most common cause is normal wear and tear—cables experience significant stress with every door cycle and eventually fray or break. Rust from humidity (especially in Florida's climate), improper spring tension putting extra strain on cables, misaligned drums or pulleys, and age are other common culprits. Regular maintenance can help identify cable wear before a complete failure occurs.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We partner with leading financing companies to offer flexible payment plans with approved credit. Options include 0% interest for 12 months on qualifying purchases, low monthly payment plans up to 60 months, and quick approval process (often same-day). Contact us for current financing promotions and to see which options you qualify for.

Question 4

What is included in your garage door tune-up service?

Accepted Answer

Our comprehensive 25-point tune-up includes: inspection of all springs, cables, rollers, and hinges; lubrication of all moving parts with professional-grade lubricant; testing and adjustment of safety sensors; spring tension adjustment; track alignment check; opener safety feature testing; weatherstripping inspection; hardware tightening; and a detailed report of our findings with recommendations.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard single-car garage door installation typically takes 3-4 hours. Double-car doors may take 4-6 hours. Factors that can affect installation time include removing the old door, any structural modifications needed, opener installation, and custom door features. We always aim to complete installations in one visit so you're not left without a functioning garage door.

Question 6

Do you provide warranties on your work?

Accepted Answer

Absolutely! We stand behind our work with a comprehensive 2-year warranty on all labor. Parts warranties vary by manufacturer but typically range from 1 year to lifetime depending on the component. Spring warranties are usually 1-3 years, while many premium doors come with lifetime warranties on certain components. We'll explain all warranty coverage before any work begins.

Frequently Asked Questions

Learn More

Still Have Questions?